Amazement Revolution

PDF EBook by Shep Hyken

EBook Description

Customer service isn't a department—it's a philosophy that includes every person and aspect of the best and brightest companiesIn a tough, competitive, and price- PDFsensitive economy, customer service is one of the most essential tools to separate your business from the competition. Amazement Revolution PDF EBook In this sequel to the bestseller The Cult of the Customer, Shep Hyken delivers seven powerful strategies that any organization can implement to create greater customer and employee loyalty:

- Membership

- Serious FUN

- Partnership

- Hiring

- The After-Experience

- Community

- Walking the Walk

Hyken shares more than one hundred insightful examples from fifty role-model companies that prove these strategies can and should be implemented immediately—by any organization, large or small. Like this book? Read online this: Customer Service at a Crossroads, The Last Revolution.

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